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Contact Us

So many ways to contact us. We're all eyes and ears.

We pride ourselves on our amazing customer service, We’re making every effort to be here when you need us.

Our telephone opening hours are Monday to Thursday - 9am - 5pm and Friday 9am - 4.30pm. 


Product Queries, Spares and Repairs

Find a world of product information in our Product Help section from manuals to spares, from advice to TLC.
Sleeves rolled up. Let’s go...

Product Help Zone >



Delivery Information >

Need for speed? Bought it today but need it yesterday? We get it. That’s why we believe in warp speed when it comes to getting your stuff to you. Next day delivery to be precise. 

30 Day Money Back Guarantee >

Changed your mind? The Cosatto returns process is there to make your life easy. In the unlikely event you want to return your Cosatto, our world-class aftercare has got you covered.


4 Year Guarantee >

We thought of everything you could possible need then went beyond that. That's why our 4 year guarantee is revolutionary.

FAQs >

Wait a minute... Before you arrange to send back your Cosatto pal. Have you checked our FAQs. You may find your answer there.

Easy Email

Please fill in this form including postcode, house number, order ref and your query and we will email you back.
This can take up to 4 working days (Mon to Fri).


Give us a Bell

Speak easy to our experienced team. They’re ready willing and able to serve you fast - Monday to Thursday - 9am - 5pm and Friday 9am - 4.30pm. 

Talk is cheap. In fact it’s free. Go freephone fabulous on 08000 149 252. (Calls are free from BT landlines. Calls from other networks may vary - please check with your provider).

Calling from a mobile? Use 0333 323 1729.


Write us a Letter

You can write to us at:

Cosatto Limited,
Bentinck Mill, 
Bentinck Street, 
BL4 7EP,